New Phone Extensions: Starting Tue. 5/21, please discard any four-digit extensions and contact your team for updated info.
How can we help you?

Ash Answers is more than a tagline. Whatever the question, whatever the need, it's our promise to find solutions — or connect you with those who can. We look forward to speaking with you soon.

Send Us A Message

Ash Brokerage Ash Skyline Plaza Downtown Fort Wayne
Stop in and say hello
Our Headquarters

888 S. Harrison St.
Suite 900
Fort Wayne, Indiana 46802

Important information for visitors:

If visiting our Fort Wayne headquarters, you can park in the Skyline Garage attached to our building (enter from Wayne or Berry Street). The first level has spots reserved for our guests, but you can park in any open space. Once parked, use the south building entrance to take the elevators to level 9.

Self-Service Phone Menu
Give us a call at (800) 589-3000

At any time, press 9 to return to the main menu or press 0 to speak to the advisor support team.

Option 0 - Advisor Support
Option 1 - Life
  • Option 1 — Sales/Quotes/Illustrations — ext. 237256
  • Option 2 — Case Management — ext. 237204
  • Option 3 — Contracting/Commissions — ext. 237227
  • Option 4 — Inforce Policy Management — ext. 237252
  • Option 5 — Advanced Case Design — ext. 237260
Option 2 - Annuities
  • Option 1 — Sales/Quotes/Illustrations — ext. 237244
  • Option 2 — Case Management — ext. 237203
  • Option 3 — Contracting/Commissions — ext. 237281
  • Option 4 — Firelight Assistance — ext. 237244
  • Option 5 — Inforce Policy Management — ext. 237244
Option 3 - Long-Term Care & Linked Benefit
  • Option 1 — Sales/Quotes/Illustrations — ext. 237254
  • Option 2 — Case Management — ext. 237218
  • Option 3 — Contracting/Commissions — ext. 237227
  • Option 4 — Inforce Policy Management — ext. 237252
Option 4 - Disability
  • Option 1 — Sales/Quotes/Illustrations — ext. 237255
  • Option 2 — Case Management — ext. 237253
  • Option 3 — Contracting/Commissions — ext. 237227
  • Option 4 — Inforce Policy Management — ext. 237252
Option 5 - Medicare (ext. 237288)
Option 6 - Technology Help Desk (ext. 237250)
Additional Locations
Find a regional office

With nationwide coverage and sales representives spread across the country, we'll match you with a team that can provide direct support when you need it.

Chicago, Illinois

303 East Wacker Drive
Suite 2910
Chicago, IL 60601

Overland Park, Kansas

3401 College Boulevard
Suite 210
Leawood, KS 66211

Phoenix, Arizona

14425 N. 7th Street
Suite 101
Phoenix, AZ 85022

Have a Question?

Check out our knowledge base of the most common questions we get asked. If you can't find the answer, you can also find a contact below.

Search By Department
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Onboarding
Everything you need to know about getting started with Ash begins with our getting to know how we can serve you. Let’s connect and begin the journey together.
Stephanie Wine 600
Stephanie Robinson
CX Advocate
Ash Brokerage
Sable-Roudebush-Retirement-Solutions-Ash-Brokerage
Sable Roudebush
Onboarding Specialst
Ash Brokerage
Gabrielle Ball 600
Gabby Ball
Onboarding Specialist
Ash Brokerage
Commissions and Contracting
Whether you have a question about our automated online licensing system or are looking to check on status of a payment, we're your people.
Melanie-Reeg-Ash-Brokerage-Retirement-Contracting
Melanie Reeg
Director, Retirement Contract Management
Ash Brokerage
Casandra-Pommer-Ash-Brokerage
Casey Palacio
Team Lead, Protection Contracting
Ash Brokerage
Jared-Herndon-Ash-Brokerage-Contracting
Jared Herndon
Director, Contracting & Retirement Income Case Management
Ash Brokerage
Life Insurance Case Design
We're your go-to life insurance product experts for life insurance coverage — whether your client needs basic protection or living benefits for financial leverage.
Stephen-Thomas-LIfe-Insurance-Markerting-Ash-Brokerage
Stephen Thomas
Sr. Life Marketing Consultant
Ash Brokerage
Cassandra-Hardy-LIfe-Insurance-Markerting-Ash-Brokerage
Cassandra Hardy
Life Marketing Consultant
Ash Brokerage
Jim Peters
Jim Peters
Life Marketing Consultant
Ash Brokerage
Advanced Life Insurance Case Design
Along with custom proposals for time-tested techniques, our team can demonstrate how a policy could perform under various assumptions.
Thomas-Losher-Ash-Brokerage-Advanced-Markets
Thomas Losher
Director, Advanced Case Design
Ash Brokerage
Chris-Kratzert-Advanced-Case-Design-Ash-Brokerage
Chris Kratzert
Advanced Markets Analyst
Ash Brokerage
Jack-Haines-Advanced-Markets-Ash-Brokerage
Jack Haines
Advanced Markets Analyst
Ash Brokerage
Larry-Kelly-Ash-Brokerage-Ash-Life-Audit
Larry Kelly
Advanced Markets Analyst
Ash Brokerage
Estate Planning and Business Owners
From interpreting how legislative changes could impact your high-net-worth clients, to creating custom proposals for time-tested techniques – we’re your partners for the cases where you can’t afford to get it wrong.
Steven-Gates-Ash-Brokerage-Advanced-Markets
Steven Gates
Sr. Marketing Consultant, Advanced Markets
Ash Brokerage
Brian-Merryman-Ash-Brokerage-Advanced-Markets
Brian Merryman
Marketing Consultant, Advanced Markets
Ash Brokerage
Retirement Case Design
If there’s a new strategy or annuity product, we take a consultative approach to help you understand how it works and when to use it.
Chelsea-Hatfield-Ash-Brokerage-Retirement-Case-Design
Chelsea Hatfield
Retirement Income Designer
Ash Brokerage
Tom-Andrews-Ash-Brokerage-Retirement-Case-Design
Tom Andrews
Retirement Income Designer
Ash Brokerage
Jolene-Davis-Ash-Brokerage-Retirement-Case-Design
Jolene Davis
Retirement Income Designer
Ash Brokerage
Brendon-Kelly-Ash-Brokerage-Retirement
Brendon Kelly
SVP, Retirement
Ash Brokerage
Long-Term Care
No one knows long-term care planning like we do. We’ll not only get it right – we’ll help you present the solution and make sure it makes sense to your clients.
Brian-Lauber-SVP-Disability-Insurance-Ash-Brokerage
Brian Lauber
SVP, Disability Insurance and LTC
Ash Brokerage
Matt-Stieglitz-Ash-Brokerage-Long-Term-Care
Matt Stieglitz
Team Lead, LTC Marketing
Ash Brokerage
Stephen-Denton-LTC-Specialist-Ash-Brokerage
Stephen Denton
Sales Specialist, LTC
Ash Brokerage
Casondra Mil 600
Casondra Mil
Sales Specialist, LTC
Ash Brokerage
Sylvia Fiechter 600
Sylvia Fiechter
Sr. Marketing Consultant, LTC
Ash Brokerage
Laura Harmon 600
Laura Harmon
Sr. Marketing Consultant, LTC
Ash Brokerage
Amy Lozier 600
Amy Lozier
Sr. Marketing Consultant, LTC
Ash Brokerage
Disability Insurance
Because of the complexity, DI quotes can’t be run online. We’ll create an illustration tailored to your client, then give you the product-specific ideas and sales support to help secure the deal.
Brian-Lauber-SVP-Disability-Insurance-Ash-Brokerage
Brian Lauber
SVP, Disability Insurance and LTC
Ash Brokerage
Tim Kukieza
Tim Kukieza
VP, Disability Income
Ash Brokerage
George-Wilkins-Ash-Brokerage-Disability-Insurance
George Wilkins
Sales Development Specialist, DI
Ash Brokerage
Renee McKillip 600
Renee McKillip
Team Lead, DI Marketing
Ash Brokerage
Kevin Boyle 600
Kevin Boyle
Marketing Consultant, DI
Ash Brokerage
Kelly-Doerffler-Ash-Brokerage-DI
Kelly Doerffler
Marketing Consultant, DI
Ash Brokerage
Derek-Rittberg-Ash-Brokerage-Disability-Insurance
Derek Rittberg
Marketing Consultant, DI
Ash Brokerage
Brandon-Crandall-Disability-Insurance-Ash-Brokerage
Brandon Crandall
Marketing Consultant, DI
Ash Brokerage
Medicare Solutions
Get contracted to sell Medicare Solutions through Ash or use the team for our white-glove referral program to get clients traditional supplement plans, Medicare Advantage or prescription drug plans..
Carly-Rosswurm-Medicare-Solutions-Ash-Brokerage
Carly Rosswurm
Director, Medicare Solutions
Ash Brokerage
Toni Kaplan
Toni Kaplan
Medicare & Senior Solutions Specialist
Ash Brokerage
Margeaux Corrao
Margeaux Corrao
Medicare Solutions Sales Representative
Ash Brokerage
Carly Wilcox
Carly Wilcox
Medicare Solutions Sales Representative
Ash Brokerage
Case Management
We'll guide you from application through delivery, with a focus on speed, accuracy and communication. Combining our custom-built software with a passion to win, we're your secret weapon for success.
Julie-Shinkle-Ash-Brokerage-Life-Case-Manager
Julie Shinkle
Sr. Relationship Case Manager, Life
Ash Brokerage
Stacey-Melia-Ash-Brokerage-Life-Case-Manager
Stacey Melia
Case Manager, Life
Ash Brokerage
Jeni-Biberstein-LTC-DI-Ash-Brokerage
Jeni Biberstein
Team Lead, LTC/DI Case Management
Ash Brokerage
Zakary-Roane-Retirement-Income-Ash-Brokerage
Zakary Roane
Team Lead, Retirement Income Case Management
Ash Brokerage
Underwriting
With an on-staff medical director and strong relationships with insurance carrier partners, we’ll turn potential disruptions into competitive advantages.
Kim-Schrass-Ash-Brokerage-Underwriter
Kim Schrass
Director, Underwriting
Ash Brokerage
Dianne-Leidigh-Ash-Brokerage-Underwriter
Dianne Leidigh
Brokerage Underwriting Director
Ash Brokerage
Michelle-Fairhurst-Ash-Brokerage-Underwriter
Michelle Fairhurst
Sr. Underwriting Consultant, Long Term Care
Ash Brokerage
Client Experience
We strive to create raving fans and advocates of our valued client partnerships . We’d love to learn about your journey with Ash and to encourage sharing ideas on ways to enhance our next interaction. Let’s connect!
Kim-Carpenter-VP-Client-Experience-Ash-Brokerage
Kim Carpenter
VP, Client Experience
Ash Brokerage
Stephanie Wine 600
Stephanie Robinson
CX Advocate
Ash Brokerage