We’ve either done it or seen it – the mad dash through the airport, desperate to reach the gate before it’s too late.
I was recently flying home from Kansas City, Missouri to Fort Wayne, Indiana. My connecting flight in Detroit was running late. It was a Friday afternoon and bad weather was causing delays. My layover was less than hour, and as we landed, my phone pinged – my flight to Fort Wayne had begun the boarding process five minutes earlier. And there I was, stuck at the back of the plane waiting on others to get off.
I began checking alternatives. I could get a rental car and drive home (invariably over three and a half hours after dealing with the rental company and afternoon traffic). There was a later flight that would get me in about the same time or a little later. Or, I could run like fury and hope I made it to the terminal in time.
I decided to chance it. I ran through two terminals in Detroit’s airport and made it to the gate as the agent was making the last muffled boarding call.
I’d made it – just – with two minutes to spare.
I found my seat on the plane, stowed my carry-on, got comfortable and began to relax, knowing I would be home much earlier than if I had missed this flight. I could breathe again. From the time the notification popped up on my phone until the time I sat down, I was rushed, worried, anxious and feeling a bit irked toward the airline.
It’s entirely likely that our clients feel the same way about our industry – frustrated, anxious, and making last-minute decisions on their retirement. They only relax when they have a plan and they know they are secure in their income for life.
Retirement is creating more anxiety for more Americans than ever before. There are huge uncertainties due to longevity, health care, taxes, legacy concerns and charitable tendencies. Retirement is a time when Americans should be enjoying the fruits of their labor, not worrying further. We can help alleviate that anxiety by doing some simple things for our clients:
If we focus our attention on income during retirement, and not just asset allocation and return, we will have a better conversation with clients. Those conversations will be more meaningful and helpful to a greater number of people.
Winning Strategy: Don’t wait to plan for your clients’ retirement. Talk about income with them and educate them on how guaranteed income makes a difference in the portfolio.
About the Author
Mike McGlothlin is a team leader, retirement industry activist and disciple of Indiana Hoosier basketball. In addition to being EVP of retirement at Ash Brokerage, he is a sought-after writer and speaker. His web series, “Winning Strategies,” provides insight and motivation for financial advisors in many forms – blogs, books, videos, podcasts and more. His latest book, “Free Throw for Financial Professionals,” is available now – learn more at www.freethrowsforpros.com.
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